Rapidly Evolving AI for Communicating with Humans

See how next-gen conversational intelligence can help you.

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Gamalon
Colleague

We’re powering a superior AI Assistant that talks naturally with people.

Gamalon’s conversational interface uses Idea Learning to provide a highly accurate dialog. It asks clarifying questions, so it can quickly understand your customer’s intentions.

Context Memory

Gamalon Colleague interprets new information in light of a conversation’s established context. When appropriate, the Colleague streamlines interactions by surfacing relevant details mentioned earlier on in the conversation.

Multiple Intents

When a customer expresses interest in multiple topics, Gamalon Colleague empowers them to explore these topics in the order of their preference. The user’s intent never slips through the cracks.

Clarifying Questions

Powered by Idea Learning, Gamalon Colleague is able to navigate vagueness in its conversations. When it is unsure about the customer’s intent, the Colleague asks clarifying questions to resolve the ambiguity.


AI that can learn to talk to other databases and software systems even easier than it learns to talk to people.

Gamalon rapidly connects and learns to understand data in any software or database format, supporting integrations with most major platforms, ranging from ai assistants and CRM systems to marketing automation.


Gamalon Studio

Idea Learning powers Gamalon Studio–a fundamentally new kind of real-time analytics suite.

Headlines

Idea Learning surfaces all of the different topics and themes inside your customer messages, even if there’s more than one idea per message.

Gamalon Studio Headlines

Impact

This feature extends your preferred customer metric, such as NPS, to include the wealth of information contained in natural language data.

Gamalon Studio Impact

Sentiment

Sentiment analysis interprets the emotions hidden in your customer messages and allows you to identify the most urgent pain points for your customers.

Gamalon Studio Sentiment

Use Cases

We optimize conversations.

Our AI rapidly optimizes customer and employee conversations in any industry.

Key Benefits

Idea Learning will transform your organization’s ability to understand and respond to the needs of your customers.

  • Automatically Discover

    Automatically surfaces the new things your customers are saying.

  • Continuously Monitor

    Save the stories you care about most so you can keep an eye on them as your organization works to address the issue.

  • Immediately & Accurately Respond

    Your natural language engine learns on the go, incorporating new topics and asking clarifying questions when needed.

  • Any Text or Voice

    We can read and interpret sentences, paragraphs, or full conversations.

  • Any Software or Channel

    We can make sense of natural language data across all your channels, in any format.

  • Any Language

    We can read and understand any language.


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    Lower total cost of ownership

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    Secure, GDPR compliant deployment

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    Auditable & Editable