Want to know what’s inside your millions of customer messages?

We can help with our natural language AI platform.
Want to learn more? Contact us.


Machine learning for your business is a journey – it needs to rapidly adapt as your business and customers evolve.

Our next-gen AI, Idea Learning, reads the text of your customers’ messages, interprets and summarizes them, and makes predictions so you can create the best customer experience.


A CX Game Changer

  • Automatically Discover

    Automatically surfaces the new things your customers are saying.

  • Continuously Monitor

    Star the stories you care about most so you can keep an eye on them as your organization works to address the issue.

  • Immediately & Accurately Responds

    Immediately incorporates new topics into an AI Assistant that is accurate and fast-learning because it asks clarifying questions.

  • Any Text

    We can read and interpret sentences, paragraphs, or full conversations.

  • Any Software or Channel

    We can read text data from any of your communication channels and software data stores, in any format.

  • Any Language

    We can read and understand any language.

Our Tech

Revolutionizing Customer Understanding

Resources for a deeper understanding of Artificial Intelligence, Machine Learning and Natural Language Understanding.