Take Impactful Actions with Customer Understanding Across Channels
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Better quality customer interactions with AI Concierge.
The key to better quality chat, whether powered by human or bot, is rapid iteration and continuous improvement based on a machine learning driven analysis of what customers are saying.
The Gamalon AI Concierge is the most rapid deployment of any chat or messaging technology, and continuously improves as your team communicates with customers. To learn more or to become a beta customer, schedule a demo today!
Gamalon helps you understand your customers.
Gamalon helps you understand your customers no matter where they’re posting, responding to surveys, or chatting so that you can take impactful actions for them and for your business.
We read the text of these messages, interpret and summarize it in a clear dashboard. Our system also alerts you to new information or unexpected trends so that you can consistently create the best customer experience.
See how Gamalon has driven success for others.
Major findings led to a significant profit recovery.
Insights into customer conversations led to automated action response.
Rich customer understanding led to faster product improvements.
What makes Gamalon different.
Able to discern emotion and intent, creating deeper insight than standardized data.
You can look for specific information in messages and unexpected trends can be surfaced quickly.
Unlike other CFM solutions, we can read and interpret text across multiple channels
Greater accuracy with less human effort than any other platform on the market.
Models can be updated and changed without needing more training data.
Can be adapted to any language.