Take Impactful Actions with Customer Understanding Across Channels
Contact us to learn more about how Gamalon can help drive your customer feedback management.
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Gamalon helps you understand your customers.
Gamalon helps you understand your customers no matter where they’re posting, responding to surveys, or chatting so that you can take impactful actions for them and for your business.
We read the text of these messages, interpret and summarize it in a clear dashboard. Our system also alerts you to new information or unexpected trends so that you can consistently create the best customer experience.
See how Gamalon has driven success for others.
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Leading Automotive Manufactuer
Get the ReportMajor findings led to a significant profit recovery.
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Leading Telecom Vendor
Get the ReportRich customer understanding led to faster product improvements.
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Leading Health Insurer
Get the ReportInsights into customer conversations led to automated action response.
What Makes Gamalon Different.
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Profound
Able to discern emotion and intent, creating deeper insight than standardized data.
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Agile
You can look for specific information in messages and unexpected trends can be surfaced quickly.
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Enterprise Hub
Unlike other CFM solutions, we can read and interpret text across multiple channels
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Remarkably Efficient
Greater accuracy with less human effort than any other platform on the market.
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Auditable
Models can be updated and changed without needing more training data.
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Language-Agnostic
Can be adapted to any language.